Anyone involved in hiring — arguably the pivotal stage of the employee life-cycle — will find Prof. Kets de Vries’ article below essential reading.
Before we apply his advice, however, we should clarify what we mean by an “A-Player.”
Exceptional performance can spring from many sources: technical mastery, passion, mental agility (often a mix of all three). More important, an A-Player’s value is relative to the existing team; sometimes a gap-filling slice of expertise or social intelligence outweighs raw brilliance (including capabilities the team leader may lack).
Effective recruitment therefore starts with a diagnosis of what the team still needs to reach its goals. Once those gaps are clear, competence-based interviews can verify that a candidate’s behaviours align with the organisation’s values and close those deficiencies.
Whether a dysfunctional team can be rehabilitated through coaching alone—without “firing everyone and starting from scratch”—is a question for the specialists. But beginning with an A-Player who complements the team’s weak spots remains the healthiest recruiting strategy.
I’d love to hear where you think we still miss the mark and which tools or processes you find most effective for spotting real talent. For additional food for thought, I’ve linked Episode 3 of The Economist “Boss Class” series — “Recruitment: Testing, testing” — in the comments (subscriber content).
Senior advisor | Helping Executive Teams Turn AI into Strategy | Data and AI expert | 25+ Years in Global B2B Transformation | Founder @ Odycey & The Reveal Insight Project | INSEAD
4 months ago
David Lieberman, Really liked your take (even more than Kets de Vries, to be honest). One thing I’m stuck on: how do you actually size up a leadership team?
Competency models are everywhere, but none quite capture context or team dynamics. So what’s your playbook?
- Framework first, or custom build? Do you start with something like Lominger and hack it, or design fresh around the strategy?
- Spotting the “system” stuff. How do you catch things a checklist misses—decision flow, psychological safety, power balance? Live observation? Network mapping?
Turning gaps into traction. Once you see the holes, how do you boil them down to two-or-three punchy themes the team will own?
If you’ve got a favorite toolset or a quick war story, I’m all ears. Thanks!